Shipping policy

Shipping

Kokoa Botanics ships throughout the United States, including Alaska and Hawaii. Kokoa offers free shipping on orders over $50 in the USA. Free shipping can not be combined with other offers, discount codes or coupons. All orders are shipped via USPS or UPS. 

To return your product contact info@kokoabotanics.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.